Return Policy

How long do I have to return? 

1. We gladly accept returns within 30 days of receipt for most items in new condition.

I've received a damaged or defective item. What should I do?

1. In case you receive a damaged or defective item, please get in touch with us and we'll try and sort it out for you as soon as possible. Make sure to include the information below:

(1) Your order number

(2) Product name

(3) Describe the damage/defects and provide clear photos, video

2. Contact us: support@snovve.com

 

How do I make a return?

1. contact us: support@snovve.com

2. provide details

(1) Your order number

(2) Product name

(3) Describe the damage/defects and provide clear photos, video

 

How will I get my refund？

Your request will be processed within 3-5 business days after we receive your return.